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FAQ'S (FREQUENTLY ASKED QUESTIONS)

Q. WHOSE NAME WILL WE SEE ON THE CREDIT CARD BILL?
A. The name of our company is Aradco, Inc. it or DISCOUNTmagazines.com will be on your credit card bill.

Q. HOW LONG DOES IT TAKE TO RECEIVE THE MAGAZINES?
A. PLEASE THINK OF ISSUES AND NOT DAYS OR WEEKS, WE SEND IN THE ORDERS WEEKLY BUT IT TAKES THE PUBLISHERS 2 OR 3 ISSUES TO START NEW MONTHLY SUBSCRIPTIONS, 6 TO 8 ISSUES FOR WEEKLYS AND FOR THE NEW EXPIRATION DATES TO BE REFLECTED ON MAILING LABELS.

Please do not email us until the 13th week as we cannot get an answer from the fulfillment house until then.
Most have a customer service 800 number which is inside the magazine and also listed with the 800 operator, 800 555 1212. Please try these before you just dash off an email to us, we try to give you the lowest possible prices and it is becoming very difficult because of the volume of email.

Most of the hundreds of publishers use just a handful of "fulfillment houses," businesses that tabulate and process the millions of orders, and perform the actual sorting and mailing. That takes a lot of time. Additionally, most magazines are printed months in advance, and each printing is pre allocated only to the amount of subscribers at the actual time of printing. Thus, an order received in March might actually commence in June, as March's issues were already printed back in January. There is little difference in the processing time whether one orders directly through the publisher, or through an agency such as ours. This mandatory delay time makes it imperative that you submit renewals A.S.A.P!

Renewals should be ordered the 7th or 8th month of the subscription to be sure that no issues are missed.
Even if you have renewed with us you will receive many renewal notices from the publishers, they have found that many people forget and send them checks anyway.

Q. MAY WE MAIL IN A CHECK OR MONEY ORDER?
A. Yes, please complete the order on our web site and then select the "mail in" option during the billing procedure. This is the same for schools that use a PO.

Q. WE MOVED WILL YOU CHANGE OUR ADDRESS WITH THE PUBLISHERS?
A. Please Email us with both your old and new address and we will do it for you, be sure to have THE POST OFFICE FOWARD THE MAGAZINES UNTIL THE PUBLISHERS CATCH UP.
info@magazines-subscriptions.com

Q. THE SHOPPING CART IS NOT WORKING PROPERLY
A. Please try again, we are receiving orders all the time, make sure that your browser is
set up to accept cookies or our shopping cart will not work. Also your browser must be set to operate with a secure server. If it doesn't work you may fax your orders to the number on the homepage or snail mail it to the address there.
(To enable Cookies click on start, settings, control panel, and then click on Internet Options, then Advanced, look for Cookies, make sure it is ALWAYS checked)

Q. HOW CAN YOU AFFORD TO DO THIS?
A. Why do all the other Companies charge so much? We only sell on the Internet (SINCE 1997,) no salesman, no telephone calls, no Direct Mail, No phony sweepstakes, we only use Email and we pass our low overhead on to our customers in the form of low prices. Your Credit Card is your protection, if you didn't receive the magazines your bank would refund your money and our bank would soon Cancel Our Merchant Account.

Q. I RECEIVED A BILL IN THE MAIL FROM THE PUBLISHER
A. Check it carefully the bill has nothing to do with the order you placed with us. Sometimes the publishers send renewal notices that look like bills. Please call the number on the bill and ask what it is for, they will stop sending them.

Q. WILL YOU GIVE REFUNDS IF WE DON'T LIKE A MAGAZINE?
A. Once we process an order we cannot refund money. The suppliers do not refund to us, so at our low prices and very small profit we would soon be out of business. Isn't it better to be able to buy at low prices than pay 4 or 5 times as much and be able to receive refunds? If, however, there is a problem, such as a magazine going out of business, we will gladly give another selection or a refund.

Q. IF WE PLACE AN ORDER FOR THE SAME MAGAZINE TWICE WILL WE RECEIVE TWO YEARS?
A. No, the publishers will treat it as a duplicate and discard it without telling us. If you want a second year please wait at least a month and then place a renewal.


Q. I PLACED A RENEWAL THROUGH YOUR SERVICE, BUT NOW I AM RECEIVING TWO COPIES OF THE SAME MAGAZINE.
A. Send us the information and we will contact the publisher and have them combine the two subscriptions and extend the expiration date to compensate for the duplicate issues. Renewals must have exactly the same name and address AS THE CURRENT MAILING LABEL so they are recognized by the computers, even a small difference can cause a problem.

Q. WILL YOU SEND MAGAZINES OUT OF THE COUNTRY?
A. Sorry we can only send them to US Zip Codes.

Q. WE WANT TO SEND MAGAZINES TO A FRIEND WHO IS INCARCERATED, THERE ARE NOT ENOUGH SPACES TO INCLUDE HIS NUMBER AFTER HIS NAME.
A. Please put his number on the first address line, we are limited by the fulfillment house to the characters per line. 21

For magazines at $5.95
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Magazine subscriptions A-L  $5.95 • Magazine subscriptions M-Z  $5.95

Don't forget to check other magazines at very low prices
Browse Alphabetically:
Other low priced magazines A-L • Other low priced magazines M-Z
 

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